At AesthetixWorld, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’ve got you covered.

Eligibility for Refunds:

• Items must be returned within 7 days of the purchase date.
• Products must be unworn, unwashed, and in their original condition with all tags attached.
• Items marked as final sale, undergarments, and accessories are non-refundable.
• You can exchange Products within the same category for a different size, but not products from a different category. For example, an oversized t-shirt cannot be switched for a hoodie.

How to Process a Refund:

1. Contact our customer service at [email protected] with your order number and reason for the return.
2. Pack the items securely in their original packaging, if possible.
3. Ship the items back to the address provided by our team or request for a pickup.

Refund Process:

• Once we receive your return, please allow 5-7 business days for inspection and processing.
• Approved refunds will be issued to your original payment method within 7-10 business days.
• Please note that original shipping charges are non-refundable if paid any. Exact amount of the product will be refunded.

Damaged or Incorrect Items: If you receive a damaged or incorrect item, contact us within 2 days of delivery, and we’ll make it right with a replacement or a full refund.

For any questions, please reach out to our customer service team at [email protected]. We’re here to help!

Return Policy

• After an order has been delivered, customers have 7 days to return it. For the majority of pin codes, we offer a reverse pick up service. You will be required to ship the product(s) yourself if our courier partners are unable to service a pin number due to the reverse pick up policy.
• When it’s evident that the item has been worn, cleaned, or soiled, we have the right to reject returns for hygienic reasons. It is not necessary to return defective products to us unless the Customer Experience Team confirms it. Please email us pictures of the defective product at [email protected], and we will respond as soon as possible. Following confirmation by the Customer Experience Team, you will get your refund either as cash in your bank account or as TSS Money as per your convenience.
• A combo pack must be returned in its entirety if any item(s) needs to be returned. Partial refunds will not be permitted. You can reach us by phone at or via email at [email protected] if there is a manufacturing defect or if you have any other questions about this.
• Vouchers and gift cards are not returnable.
• If items are returned, gift wrapping fees will not be reimbursed. Furthermore, we are unable to wrap any replacements you have requested.
• We do not accept returns on a number of product categories, including but not limited to masks, boxers, shorts, sweat-activated t-shirts, and socks, due to our stringent cleanliness standards. Aesthetixworld reserves the right to alter the products or categories to which this policy applies at any time and without previous notice.
• For every return, we impose a small processing fee of Rs 65.